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Discuss your pre-application project with a planner

If you are planning to renovate, extend, subdivide or do other works on your property, arrange a pre-application meeting with us to get the right information and help avoid unnecessary delays or surprises.

We can provide you with valuable advice about your proposal and indicate whether planning permission is likely to be granted.

How we can help you

Our pre-application advice service will help you to:

  • have a clearer idea about whether your planning application is likely to be successful
  • avoid the cost of a planning application if your proposal is likely to be unsuccessful
  • ensure a better quality application submission, with better outcomes and ultimately a better built development
  • reduce the time your professional advisors have to spend on your planning proposal.

We offer different levels of pre-application advice. For information of each level of service and to find out which level you should use, please view our pre-application advice service page.

The fee for each service is also tiered depending on the level of advice required. Please see our pre-application advice charges page for further information.

Bronze Level

Suitable for single-property and simple dual-occupancy residential developments.

  • Discuss pre-application project with a planner (via phone or video call during COVID-19 restrictions)
  • No written response
  • No fee
  • Timeframe – planner to make contact within 10 business days.

Silver Level

Suitable for more complex residential developments eg 3 or more dwellings, commercial developments, apartment developments.

  • Meeting with planner
  • Written response provided following meeting
  • Fee - $279.00
  • Timeframe – planner to make contact within 3 business days, meeting to be arranged within 10 business days with written response provided five working days after meeting.

Gold Level

Suitable for complex mixed-use developments, large scale residential or commercial development.

  • Referral to relevant internal departments
  • Meeting with planner
  • Written response including application requirements
  • Fee - $2,176 .00
  • Confirmation that if all the requested information is provided with the formal application, it will proceed straight to notification once the application has been lodged and the fee paid. Disclaimer: this is irrespective of any issues and concerns raised that haven’t been addressed. The application may still be refused if there are concerns which have not been satisfactorily addressed.
  • Timeframe – planner to make initial contact within 3 business days, meeting to be arranged within 10 business days with written response provided 5 business days after meeting.

To complete this form you will need

  • A full set of plans (draft site analysis and proposal is acceptable)
  • Certificate of title

To better help you, we suggest you provide photos of site and surrounds and any supporting reports.

What are the next steps?

Once we receive your information, a planner will contact you to discuss your application.

Which pre-application plan tier would you like?

Allowed file upload: one file only
File must be less than 30 MB
Allowed file types: gif jpg jpeg png pdf doc docx
Total upload limit per form is 30 MB

Allowed file upload: one file only
File must be less than 30 MB
Allowed file types: gif jpg jpeg png pdf doc docx
Total upload limit per form is 30 MB
Upload additional files

Please upload your files to our ShareFile account.

You may want to upload:

  • Additional documents (e.g. site photos)

Please upload your files to our ShareFile account.

You may want to upload:

  • Arborist report
  • Traffic report

Please upload your files to our ShareFile account.

You may want to upload:

  • Arborist report
  • Traffic report
  • Acoustic report
  • 3D visuals/photomontage
  • Sectional diagrams
Development details
Start typing the address of the development and select from list, e.g. 1/123 Street Name, Suburb.
Postal address
Meeting details
Are you happy to have your meeting via a video call?

Once your appointment is finalised we will send you confirmation and a Teams meeting link. Use this link to access the meeting at your given time.

Preferred days for the meeting
Morning or afternoon?

Due to COVID-19 we are currently unable to host in-person meetings

Therefore we will have to delay your meeting until Victorian State Guidelines deem them to be safe unless you are willing to participate in a video call.

Alternatively, you can select the bronze option at the start of this form and we can provide you with a written response to your pre-application.

Your contact details
Postal address
Products / Services
Credit Card Information This payment form accepts Visa and Mastercard
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Please note that your payment may not be updated on your account until the following business day and that Visa, MasterCard (0.755%) or American Express (0.62%) card payments will be subject to a surcharge.

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