Rates notices on the way
Keep an eye out- rates notices are currently being delivered to letterboxes and inboxes.
Our wonderful city by the bay is one of Victoria’s most desirable places to live, thanks to your rates.
Your rates help to protect, maintain and enhance our remarkable foreshore, picturesque parks, vibrant shopping villages and an authentic sense of community.
Rates fund more than 100 high-quality services. These include libraries, aged care, support for mothers and babies, services to address social isolation, right through to the maintenance of our roads, footpaths and drains.
Your rates help to make Bayside an incredible place to live, work and play.
Council’s budget
The 2024-25 Budget funds the fourth year of our Council Plan - a plan aligned to the aspirations of our community as articulated in the Bayside 2050 Community Vision.
The $181 million budget reflects Council’s commitment to delivering on the priorities of our community now and for the future.
The continuing expansion of our aged care services is a highlight, reaffirming our commitment to ensuring our older residents can remain independent and safe in their homes.
The 2024/25 Budget features an investment of $55.7 million in Bayside’s capital works program which includes:
- $20.8 million on buildings
- $9 million on roads, footpaths and bicycle ways
- $6.3 million on drainage.
- $15.4 million on foreshore, parks and open spaces
Construction of Boss James Reserve Pavilion, Dendy Park Athletic Pavilion, and the upgrade of the Beaumaris Arts Centre, are key projects featured.
Recognising the health and wellbeing needs of our ageing population, the Warm Water Pool project will receive the significant investment of $28.9 million over the four-year capital program.
Yalukit Willam Nature Reserve will continue its amazing transformation with $19 million committed over the next 4 years for the wetlands, park infrastructure and design and construction of the new Gateway building.
This budget prioritises important investment in services and programs, while continuing to exercise prudent financial management in an environment of cost escalations above inflation and a tight labour market.
Experiencing hardship – we’re here to help
If you are experiencing financial hardship, please contact our Revenue Services Team on 9599 4444 or visit our rates assist page for more assistance.
Ways we are servicing the community
We provide more than 100 different services across the Bayside community. Here’s our top five ways we are servicing the community in 2024-25:
Report a Problem - In the past year, we resolved over 100,000 community requests, including fixing footpaths, removing graffiti, and collecting dumped rubbish. By reporting your problem directly with us, via the website, telephone or in person, it enables us to capture the relevant information and get your issue resolved quickly.
Live Chat and BayBot - To help get issues resolved more effectively, we've launched live chat on our website during business hours, so you can speak directly to a member of our Customer Service Team online. For out of hours requests, our new BayBot assistant is on hand to provide instant website support.
Direct debit payments - We are making maintaining your rates payments easier. You can use the QR code on your rates notice to set up direct debit payments using your credit or debit card.
Accessing Bayside Care and Support - We’re continuing to expand our services to meet the increasing needs of our ageing community. Extra support and additional services means our older residents can remain safe and independent at home, connected to community. Our Home Care Team is here to help you access care and support.
Waste collection - Our community satisfaction survey ranked our garbage and hard rubbish collection as our top two rated services. The Container Deposit Scheme set up at the Bayside Waste and Recycling Facility has also been a success with residents.
How $100 is spent across our key service areas
- Libraries, arts and culture $3.49
- Planning and amenity $10.15
- Parks and leisure $9.46
- Aged services $11.47
- Capital works $30.30
- Family services $3.18
- Roads and drainage $11.80
- Property and facilities $10.02
- Environment and waste $9.63
