Getting started with aged care services with Bayside Care and Support
Living independently in your own home is possible with Bayside Care and Support, your trusted home care service 🏠💖
Are you wondering if you or a family member can receive help with daily tasks at home? As you age, there are many services available to help you live comfortably in your own home for as long as possible.
Through funding from the Commonwealth Government, our trusted aged care service, Bayside Care and Support can provide assistance from entry level services such as cleaning and household chores, meals, shopping, minor home maintenance through to more intense services such as showering, nursing care, physiotherapy and occupational therapy.
Benefits of choosing Bayside Care and Support
✅ We have over 50 years’ experience delivering high-quality aged care support and services to our older clients.
✅ We employ our own skilled, qualified and police checked staff.
✅ We take the time to listen and plan your care and services with you.
✅ We help you age well, explore new hobbies, stay physically and socially active, and remain connected to your community and loved ones.
✅ We deliver services that are flexible and responsive to your needs as they change.
✅ We match you with care workers who meet your specific care requirements and speak your language wherever possible.
✅ We provide you with a consistent staff as much as possible, so you won’t see a different person every shift.
More on Bayside Care and Support
How much does it cost?
While Bayside Care and Support receives Commonwealth Government funding, there may be a requirement for co-contribution for some services. The cost depends on your care needs, what program you have been assessed for, and your financial circumstances.
As any fees vary depending on your circumstances, it is best to contact us on 1300 870 744 so we can give you the most up-to-date information about potential costs.
How do I access Bayside Care and Support services?
Remember, you can contact our team at any time during assessment process for aged care services. If you have a question or need help accessing aged care support, we're here to help.
Step 1: Assessment through My Aged Care
Established by the Australian Government, My Aged Care is a free service that helps older people and their carers to navigate the aged care system. To check whether you are eligible for Commonwealth funded supports, you can either go to the My Aged Care eligibility checker or call My Aged Care on 1800 200 422. Once initial eligibility is determined, the My Aged Care team will arrange a free home assessment.
Step 2: Receive your assessment results
At your home assessment, your Aged Care assessor will advise you of the outcome and send you a letter outlining the details for either the entry level Commonwealth Home Support Programme or the additional support available through a Home Care Package. You can advise your assessor that you wish to receive services from Bayside Council if that is your choice. Bayside Care and Support does not have a waiting list for services.
Step 3: Review costs
While the government subsidises a lot of the costs, there might be a contribution required based on your approved care type and personal circumstances.
Step 4: Select your Home Care Provider
You have the right to choose your service provider. Bayside Care and Support offers home care services to Bayside residents for entry level services as well as neighbouring suburbs for home care packages. Contact us on 1300 870 744 to learn more about what we offer.
Step 5: Commence your Home Care Services
If you chose us as your provider, we will notify My Aged Care that you are commencing services with Bayside Care and Support and our team will work with you to develop a care plan.
What is the difference between the Commonwealth Home Support Programme (CHSP) and Home Care Packages?
The Australian Government's free service, My Aged Care will check your initial eligibility and determine which program or package is most suitable for you. If you have any questions before, during or after your assessment, you can always contact us on 1300 870 744 for clarity.
Commonwealth Home Support Programme (CHSP)
The Commonwealth Home Support Programme (CHSP) supports people with entry level care needs. If you need support with a few tasks at home to maintain your independence, you might be eligible for CHSP.
Home Care Package
A Home Care Package is designed for people who have a need for more assistance. Supports and services are flexible and customised to your individual care needs and go beyond what the CHSP can provide. You may be eligible for a Home Care Package if you require multiple care and support services on an ongoing basis to help you live independently and safely at home.
Contact Bayside Care and Support
Have a question, feedback, or need help accessing aged care support? We're here to help.
- Phone: 1300 870 744
- Email: referral@bayside.vic.gov.au
- Need an interpreter? Call us via 13 14 50
- Deaf, hard of hearing or speech impaired? Contact us via National Relay Service 1800 555 660
