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Training and events

Find out about the training and events available to the sector

Training and events in aged care

These events are for Commonwealth Home Support Program providers, employees and volunteers. Numbers may be limited per provider.

Be the first to find out about training opportunities and events by following the Sector Development Team's Humantix page and subscribe to our monthly mailing list.


Shared Decision Making: Advance Care Planning

This one hour, information session for CHSP providers will provide an overview of:

  • What Shared Decision Making and Advance Care Planning (ACP) is
  • The legal documents involved and your responsibilities
  • Why it is important for your clients to be offered an opportunity to undertake ACP
  • How you can introduce ACP to your clients and support them to complete ACP

There will be opportunity for questions and discussion.

Small group session, limited places, facilitated by Monash Health.

Watch this space - New August Date coming soon!


Making consumer feedback work for you and your consumers: A Webinar series for CHSP providers

The aged care reforms will put older people at the centre of care, providing greater choice and control. For CHSP providers, it will be important to have systems and process in place to collect feedback to understand if the services delivered are meeting the specific needs of the older person and where there are opportunities for improvement. 

About the training 
The webinars will give you the skills and confidence to design and deliver consumer feedback strategies that actually work – empowering your consumers to participate and giving you the information you need to drive improvement. The webinars focus on practical strategies that are easy, inexpensive, and realistic to implement within a busy schedule. 

Who should attend
These webinars are designed for staff who are actively involved in the collection and use of consumer feedback to support ongoing quality improvement within CHSP funded programs.

You may register for one or more of the weekly sessions.

Planning effective feedback strategies Tuesday 7th May 2024 9:30am – 11:30am Find out more and Register here

Consumer surveys Tuesday 14th May 2024 9:30am – 11:30am Find out more and Register here

Consumer interviews and focus Groups Tuesday 21st May 2024 9:30am – 11:30am Find out more and Register here

Creative data collection strategies Tuesday 28th May 2024 9:30am – 11:30am Find out more and Register here

Using consumer feedback to make changes Tuesday 4th June 2024 9:30am – 11:30am Find out more and Register here

Presented by the Eastern SSD Partnership, SSD Connect Alliance & Bayside City Council SSD 

Read more on the series and book here

Although funding for this has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.


Training Opportunities available

Enkindle has pulled together a database of the free training available to the aged care workforce across several different training providers. The training within this database focuses on developing the skills of workers in the following areas: ​

  • The aged care system​
  • Compliance ​
  • SIRS and mandatory reporting ​
  • Dementia​
  • Palliative Care​
  • Mental Health​
  • Oral health care​
  • Diversity and inclusive practice​
  • Trauma Informed practice ​
  • Elder abuse and advocacy​
  • Governance​

To gain access to this register here.


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